We get it... leaking pipes and blocked toilets are never fun. It’s a stress nobody wants.

Ease the pain by getting professionally trained experts who know their craft, arrive on time & guarantee you'll never pay more than the quoted price.

INTEGRITY - EFFICIENCY - TRANSPARENCY

Give us a call and tell us what the problem is. We're here to help.

Contact us via the website, phone call or WhatsApp and let us know what the problem is. It’s okay if you don’t know how to explain what's wrong. It's our job to figure that out, and we’re good at it.

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We'll send a technician to assess the problem and provide you with an instant quote to repair.

You’ll know exactly what the job will cost before we start. A qualified, trained technician will pop around to your place and check out the problem. By the way, we don’t charge a call-out fee. That’s the old school way. We hate old school.

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We'll bring out the spanners and get stuck in. Let's get you back on track and brighten your day.

We’ll get right to it and show those pipes who’s boss. Once we’re done with our work, we’ll spend some time actually cleaning up after ourselves.

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Today, customers are finding it increasingly difficult to find reliable, professional plumbers. The anxiety of having unscrupulous, untrained personnel in your most private space can scare just about anybody, even Chuck Norris. You never know who is coming, when they are coming, and then, to top it off, you never know what cost is coming until it's too late. You're hit with a big account.

Will they clean up their mess? What happens if they don't complete the work to my satisfaction? How much of my time is going to be wasted? These thoughts invade your mind.

Ain't nobody got time for chance-takers, who charge exorbitant prices for poor service and bad workmanship.

With close to 25 years of owning and managing various plumbing operations, Dean Cane realised the need to solve the problems faced by today's customer. BrightServe was established to give customers total peace of mind and remove the stress normally associated when calling a plumber.

Get real service, quality workmanship and upfront pricing.

Get control. Get BrightServe.

PLUMBING CARE FOR HIGH-END RESIDENTIAL & COMMERCIAL PROPERTIES

Your home is your kingdom, your bathroom is your private sanctuary. You want professionals looking after your luxury plumbing furniture and fixtures. We offer our clients premium service, superior workmanship and absolute care delivered by experienced, highly trained technical experts who know their stuff.

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TECHNICAL PLUMBING PROBLEMS... SOLVED

You've got a plumbing problem that nobody can resolve? From an irritating knocking sound in your roof to a bad smell that is driving you crazy, get experienced technical experts who can diagnose and provide real solutions to these problems.

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DEEP CLEANING & SHINING SERVICES FOR BATHROOMS & ABLUTIONS

Let's clean, let's shine.. let's brighten your home or office. We offer a bespoke deep cleaning service for bathrooms and ablutions. We get into the spaces that you simply can't or won't.

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INSPECTA-PLUMB - PLUMBING MAINTENANCE CONTRACTS

As a home or business owner, you most probably know that when things go wrong with your plumbing, they go wrong big time. BrightServe offers short- and long-term plumbing maintenance contracts designed to keep your plumbing costs under control. Let's be honest, you've probably got far more important things to worry about than your toilets and showers.

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"BrightServe has been simply fantastic. After my geyser burst, we decided to have a new geyser with heat pump installed. The service was excellent. I can highly recommend BrightServe Plumbing!"
Bruce Main: Atholl

"We have been running a property management company for the last 22 years and have used many plumbers over that span of time. Hands down, Dean and his team are the best.
Nicholas Jude: Director, Megaprop Corporate Homes

I’ve just recently & fortunately got to know Dean and the his team. BrightServe provide service and reliability beyond any expectation, something we’re not used to in SA. You can be certain that you’re not calling them back for the same problem, over and over… What a friendly, pleasant experience. I’d recommend BrightServe, to anyone that wants premium, quality plumbing service.
Meir Tobias

"Dean and his team are plumbers for the modern age with a personal touch. BrightServe kept me updated with automated SMS's the whole way through job. I knew exactly what was happening at all times. Such a pleasure to deal with. 5 star rating."
Josh Goodman: Sydenham

"BrightServe were an absolute pleasure to deal with, prompt, efficient and your after service was amazing. I will most definitely recommend you to friends and family
Marlene Pearl: Waverley

Thank you so much for your extremely professional service. I truly appreciate it.
Charlene Opperman: Sandown

Are all repairs quoted upfront?

The team at BrightServe thrives on giving our customers peace of mind. To achieve this goal, we prefer to advise our customers upfront on what the repair will cost, so there are no nasty surprises. Nobody likes a nasty surprise. In situations where an upfront quote to carry out a repair is not possible due to a number of reasons, we provide our customer with a budget repair price at a capped value. Once we reach the capped value , we advise the customer and a decision is made on the next steps to take.

How do you carry out the quote on site?

BrightServe technicians calculate the repair work on site using our QuickQuote system.

The quote can be emailed or a link to the quote sent via SMS to the customer. Our quotes are detailed, but at the same time, simple to read and understand. Simply click on the quote, read through it and accept the quote online. Quick and easy.

Should you require a hard copy quotation, our service vehicles are equipped with colour printers, so quotes can be presented to the customer in hard copy format.

On-site QuickQuote sample

How many technicians do you send on a service call?

You can expect to have two or three technicians on each service call depending on the required scope of work.

Do your service vehicles carry spares?

Absolutely. All BrightServe vehicles are fully stocked with the most commonly used spare parts. While it's just not possible to carry every single spare part (we would need a mobile warehouse the size of a rugby field for that), we have fine-tuned our spare parts list, enabling us to carry out most repairs without having to leave your property.

Is your workmanship guaranteed?

That would be a resounding YES. We are so confident in the abilities of our technicians, that all workmanship carries an industry first 2-year guarantee.

Does BrightServe offer a 24-hour emergency service?

Unfortunately, BrightServe does not offer a 24-hour plumbing emergency repair service.

Do you carry out repairs in residential homes only?

We offer professional plumbing repairs to residential and commercial spaces. Whether you have a plumbing fault in your home or office, we're happy to assist.

Is BrightServe adequately insured in the event of a mishap?

We certainly are insured. BrightServe has adequate insurance cover for both defective workmanship and public liability, which is underwritten by RENASA and FDM Engineering Underwriters (Pty) Ltd.

15 Athlone Avenue, Sandringham, Johannesburg, South Africa

071 351 9625
info@brightserve.co.za
Monday to Friday 7:00 to 17:30

We get it... leaking pipes and blocked toilets are never fun. It’s a stress nobody wants.

Ease the pain by getting professionally trained experts who know their craft, arrive on time & guarantee you'll never pay more than the quoted price.

How we work

Give us a call and tell us what the problem is. We're here to help.

We'll send a technician to assess the problem and provide you with an instant quote to repair.

We'll bring out the spanners and get stuck in. Let's get you back on track and brighten your day.

About

What we do