We get it... leaking pipes and blocked toilets are never fun. It’s a stress nobody wants.

Ease the pain by getting professionally trained experts who know their craft, arrive on time & get the job done.

PROBLEM SOLVED

Today, customers are finding it increasingly difficult to find reliable, professional plumbers. The anxiety of having unscrupulous, untrained personnel in your most private space can scare just about anybody, even Chuck Norris.

Will they clean up their mess? What happens if they don't complete the work to my satisfaction? How much of my time is going to be wasted? These thoughts invade your mind.

Ain't nobody got time for chance-takers, who charge exorbitant prices for poor service and bad workmanship.

Get real service & quality workmanship.

Problem Solved

PLUMBING CARE FOR HIGH-END RESIDENTIAL & COMMERCIAL PROPERTIES

Your home is your kingdom, your bathroom is your private sanctuary. You want professionals looking after your luxury plumbing furniture and fixtures. We offer our clients premium service, superior workmanship and absolute care delivered by experienced, highly trained technical experts who know their stuff.

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TECHNICAL PLUMBING PROBLEMS... SOLVED

You've got a plumbing problem that nobody can resolve? From an irritating knocking sound in your roof to a bad smell that is driving you crazy, get experienced technical experts who can diagnose and provide real solutions to these problems.

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DEEP CLEANING & SHINING SERVICES FOR BATHROOMS & ABLUTIONS

Let's clean, let's shine.. let's brighten your home or office. We offer a bespoke deep cleaning service for bathrooms and ablutions. We get into the spaces that you simply can't or won't.

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INSPECTA-PLUMB - PLUMBING MAINTENANCE CONTRACTS

As a home or business owner, you most probably know that when things go wrong with your plumbing, they go wrong big time. BrightServe offers short- and long-term plumbing maintenance contracts designed to keep your plumbing costs under control. Let's be honest, you've probably got far more important things to worry about than your toilets and showers.

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Dean assisted me in installing two Geberit toilets after 3 plumber's has failed. His service was absolutely excellent and professionalism out of this world. I endorse Dean and his team, he is someone I trust will get the job done. Communication too was very good, with daily SMS's on arrival times etc... well done BrightServe on a job well done, after so many plumbers failed!!!
Mark Cochrane

"We have been running a property management company for the last 22 years and have used many plumbers over that span of time. Hands down, Dean and his team are the best.
Nicholas Jude: Director, Megaprop Corporate Homes

"BrightServe has been simply fantastic. After my geyser burst, we decided to have a new geyser with heat pump installed. The service was excellent. I can highly recommend BrightServe Plumbing!"
Bruce Main: Atholl

I’ve just recently & fortunately got to know Dean and the his team. BrightServe provide service and reliability beyond any expectation, something we’re not used to in SA. You can be certain that you’re not calling them back for the same problem, over and over… What a friendly, pleasant experience. I’d recommend BrightServe, to anyone that wants premium, quality plumbing service.
Meir Tobias

"Dean and his team are plumbers for the modern age with a personal touch. BrightServe kept me updated with automated SMS's the whole way through job. I knew exactly what was happening at all times. Such a pleasure to deal with. 5 star rating."
Josh Goodman: Sydenham

Thank you so much for your extremely professional service. I truly appreciate it.
Charlene Opperman: Sandown

I would like to thank Chantelle (from Geberit Southern Africa) for recommending Dean Cane to install my new Geberit Aquaclean toilet. From our first communication to the final installation, I was most impressed by his professionalism and reliability. I would continue to recommend him highly as he is complimenting your brand most effectively.
Dr. Leslie Berkowitz

Most brilliant service. Arrived within an hour of my call. They kept me updated on everything the whole time and most importantly did a great job. Thank you Dean!!!
Sam Schoub

Thank you for the professional and efficient service received. Always an absolute pleasure dealing with this company. Thank you Dean Cane.
Gary Kaveberg

Quick and very professional they went above and beyond to help us. Thank you
Shannon Becker

Fantastic service. What an absolute pleasure to deal with Dean and his team. So professional! Will definitely be recommending!
Lisa

Brilliant service from Dean and his team. What a pleasure.
Steven

Brilliant service. Clean workmanship
Jennifer Lever

Dean and his team are so reliable and their service is amazing Thanks for a great job
Ahuva

Great service and very well priced.
Shwan Rose

Very professional and dedicated to complete the job in the best way
Roziel

I have never experienced such outstanding service, ever! From the first call, the SMS’s updating me, being on time, even though it was a small job. I was given a quote and the job was done on the same day. Then the added special touch of the box with the damaged parts! So professional!!
Adele Shelver

I have used Dean on numerous occasions. He arrives when he says he will and communicates continuously. He is helpful, pleasant and the job is done quickly and professionally.
Laren

Brilliant service! Persisted in finding a solution to our problem!
Romi Michal

Absolutely fantastic service. Dean is excellent & extremely thorough & efficient.
Laurence Lurie

Hi Dean Just want to thank you for the stunning improvements. Always a pleasure to have you attend to our plumbing issues
Mr M. Tobias

Amazing service. Hassle-free, seamless online booking and payment process, and incredible plumbing work! It doesn't get better than BrightServe Plumbing!
Heidi

Would highly recommend BrightServe Plumbing. They have gone over & above my expectations. Will definitely be using them in the future.
Ingrid Pegado

BrightServe were an absolute pleasure to deal with. They were prompt, efficient and the after sales service was amazing. I will most definitely recommend you to friends and family.
Mrs Pearl

The most professional & knowledgeable plumbers we have ever experienced! Have only the highest recommendation for BrightServe! So appreciated the extra time they spent carrying out the installation to our complete satisfaction.
Mr & Mrs Lipshitz

What a refreshing approach to Service! From their online booking page, followed up with an sms and a rate card so you know what expenses to expect, followed up with more sms confirming arrival times and who would be doing the job. They also explained what the issue was , how they fixed it and then gave me advice on how to avoid further issues like I had in the future. Also, their invoice gave full details of the work carried out. Speak to Dean directly, his approach to service is a breath of fresh air (literally in my case..)! Thanks Brightserve!
Mr L. Schnieder

It’s was excellent job
Ahmed

Amazing service, the best in town!!
Mr D. Furman

Best service ever.
Cindy Krawchuk

Fantastic service all round!
Mr T. Meisel

Quick and friendly.
Gary Batzofin

Repairs carried out in less than 30 minutes

R850.00

Rate exclude VAT.
Mon to Fri 7:30 to 17:00
There are no additional charges for a call out fee, travel time, fuel and parking.

Labour Rate

R1100/Hour

Rate exclude VAT.
Mon to Fri: 7:30 to 17:00
There are no additional charges for a call out fee, travel time, fuel and parking.

15 minute labour units after first hour

R275

Rate exclude VAT.
Mon to Fri 7:30 to 17:00
There are no additional charges for a call out fee, travel time, fuel and parking.

Are all repairs quoted upfront?

The team at BrightServe thrives on giving our customers peace of mind. To achieve this goal, we prefer to advise our customers upfront on what the repair will cost, so there are no nasty surprises. Nobody likes a nasty surprise. In situations where an upfront quote to carry out a repair is not possible due to a number of reasons, we provide our customer with a budget repair price at a capped value. Once we reach the capped value , we advise the customer and a decision is made on the next steps to take.

How do you carry out the quote on site?

BrightServe technicians calculate the repair work on site using our QuickQuote system.

The quote can be emailed or a link to the quote sent via SMS to the customer. Our quotes are detailed, but at the same time, simple to read and understand. Simply click on the quote, read through it and accept the quote online. Quick and easy.

Should you require a hard copy quotation, our service vehicles are equipped with colour printers, so quotes can be presented to the customer in hard copy format.

On-site QuickQuote sample

How many technicians do you send on a service call?

You can expect to have two or three technicians on each service call depending on the required scope of work.

Do your service vehicles carry spares?

Absolutely. All BrightServe vehicles are fully stocked with the most commonly used spare parts. While it's just not possible to carry every single spare part (we would need a mobile warehouse the size of a rugby field for that), we have fine-tuned our spare parts list, enabling us to carry out most repairs without having to leave your property.

Is your workmanship guaranteed?

That would be a resounding YES. We are so confident in the abilities of our technicians, that all workmanship carries an industry first 2-year guarantee.

Does BrightServe offer a 24-hour emergency service?

Unfortunately, BrightServe does not offer a 24-hour plumbing emergency repair service.

Do you carry out repairs in residential homes only?

We offer professional plumbing repairs to residential and commercial spaces. Whether you have a plumbing fault in your home or office, we're happy to assist.

Is BrightServe adequately insured in the event of a mishap?

We certainly are insured. BrightServe has adequate insurance cover for both defective workmanship and public liability, which is underwritten by RENASA and FDM Engineering Underwriters (Pty) Ltd.